Want to return a product? No problem!

Within 14 days of receiving your order, you may exercise your right to withdraw from the purchase agreement and return the products without providing a reason.

How to do it?

How to withdraw from the agreement:

  • Step 1
    Fill out the form

    Fill out the return form

    Download the form
  • Step 2
    Send us the form

    Send the completed and signed form to us:

    by email to the following address:

    by mail and place the printed and completed form in the shipping box

  • Step 3
    Return the products

    Send back the ordered products to the following address:

    Panattoni Park Warsaw West Health Labs Care ul. Sochaczewska 98C 05-870 Błonie Poland

When will I receive my refund?

You will be refunded no later than 14 days after we have received and positively verified your return.

How will I receive my refund?

You will receive the refund via the same payment method that was used for your initial purchase or another method requested in the return form.

If you paid the courier on delivery, you will receive your refund to the account number provided in the return form.


  • the refund includes the value of the returned products and the shipping cost based on the cheapest available option
  • you pay for the return shipment — we are unable to accept parcels sent using the cash on delivery option
  • you can only return unopened products
  • if you are returning a product containing multiple bottles (such as NewMe PRO), all bottles must be returned

The right to withdraw from the purchase agreement does not apply to orders of products that:

  • spoil quickly or have a short shelf life
  • are delivered in sealed packaging, if they have been opened and cannot be returned due to health or hygiene considerations*

*If you have opened the product and found a quality defect, you have the right to make a complaint. Complaints can be submitted by email at and by phone at +48 799 353 888.

offers healthy beauty supplements that help you look better, but also boost your immunity and improve your general well-being.

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The administrator of personal data is Health Labs Care S.A with its registered office in Warsaw, personal data will be carried out in order to send the Newsletter. You can withdraw your consent at any time without affecting the lawfulness of the processing carried out before their withdrawal. You have the right to: access, rectify, delete, limit processing, transfer and object and submit a complaint to the President of the Office for Personal Data Protection.

Free shipping

On orders above 300 PLN

Orders shipped within 24h

If placed by 12:00 PM

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Convenient delivery

Courier, parcel locker or pick-up point

Support+48 799 353 888

Mon–Fri 8:00 AM–9:00 PM Your operator’s normal charges apply.

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